As a business owner, the two most important aspects for success are bottom line profit & removing yourself from administration. Offshoring your labor guarantees this.

How it helped our business?

Super Nice is built on efficiencies and quality of product. To achieve these simultaneously was always going to be a challenge, but a necessity. Our highest paid resources had to be delivering the greatest value to the business, and we could not afford to have them bogged down.

Our solution came down to a mix of great process and effective use of offshore labor.

  • It was always part of the plan to employ offshore. So initially we hired in the most popular market for offshore labor but encountered many issues. Poor internet, poorly motivated employees, large communication issues and poor quality of work.

  • On a friend's tip, we gave the Sri Lankan market a shot. It wasn't something we'd considered before, but we needed a change. The shift in our business was immediate and game-changing.

    We found a team that was not only enthusiastic and excellent communicators but also not afraid to challenge and improve our systems. Take Ash, for example. On day one, he was already suggesting improvements to our processes.

    And it didn't stop there. The quality of work was outstanding, they handled interactions with our Australian clients effortlessly, and above all, we could trust them.

    The vibe of our offshore team feels just like our home team. In my decade-long experience doing business in other markets, I've never felt this level of unity. It's truly something special.

  • Ever since this discovery, we've concentrated all our expansion efforts on Sri Lanka. If only I had known about this gem of a market a decade ago, our business would be on a completely different level.

    Now you can do the same through Super Nice Talent

  • Feel secure in the knowledge that you're working with an Australian-based company, run by local professionals. Our headquarters are nestled in Brisbane's West End, where all transactions are seamlessly conducted in Australian dollars. Furthermore, we eliminate the stress of navigating through Sri Lanka's complex HR rules, ensuring a smooth and hassle-free business experience for you.

Why Sri Lanka

Sri Lankan offshore employees bring to the table an impressive blend of technical expertise, strong English language proficiency, and a work culture deeply rooted in professionalism and dedication. Sri Lanka's high standard of education in comparison to competitors has fostered a talented and dynamic workforce. The time zone difference can also provide an almost 24/7 working model, increasing productivity and efficiency. Moreover, the competitive labor costs in Sri Lanka can translate into significant operational savings, enabling businesses to focus resources on core competencies. By leveraging Sri Lankan offshore teams, companies can drive innovation and growth while maintaining cost-effectiveness.